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Frequently Asked Questions

FAQ

  1. Perfumes Original?

    A: Yes, all the perfumes we sell on our website are 100% authentic. We source directly from authorized distributors.

  2. Q: Choose the right perfume for myself or as a gift?

    Selecting a perfume can be a personal choice, but we have a few tips to help you make the right decision. Start by considering the fragrance family (such as floral, oriental, woody, etc.) that appeals to you or the person you’re gifting. You can also read the fragrance notes and descriptions provided on each product page to get an idea of the scent profile

  3. Do you offer samples/Vails?

    Yes, we do offer free perfume sample/vial with every purchase of 50 ml perfume, or of order value Rs. 30,000+, depending on sample stock availaibility.

  4. Q: How long do perfumes last?

    The longevity of a perfume can vary depending on factors such as the molecules of fragrance oils, individual body chemistry, and environmental conditions. We offer the highest concentration i.e. extrait de parfum that tend to last longer than lighter formulations (e.g., eau de parfum / eau de toilette). On average, you can expect a perfume to last anywhere from 3 to 12 hours.

  5. How should I store my perfumes?

    Keep them away from direct sunlight, extreme temperatures, and humidity. It’s best to store perfumes in a cool, dark place, such as a drawer or a cupboard. Additionally, make sure to keep the bottle tightly sealed when not in use to prevent air.

  6. Q: Do you offer free shipping?

    Yes, we offer free shipping across Pakistan when your order value is above Rs. 30,000/. A delivery charge of Rs. 1,000 will be applicable on any order value less than Rs. 30,000/.

  7. Q: What is your return & refund policy?

    Please contact our customer support team within 5 days of receiving your package, and we’ll guide you through the return process. For detailed information, please refer to our Returns and Refunds policy page.